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All orders are shipped within 2-5 days of purchase via USPS. Due to Covid-19 please allow for longer delivery time. If a package is lost, stolen or damaged in shipment a claim needs to be filed with the shipping service provider used. Clio Vintage is not responsible and will not issue a refund or store credit. Clio Vintage is not responsible for any applicable duty fees which may arise upon accepting your package. During any international customs process, duty fees may be charged upon receipt. Vintage items may come with minor flaws due to pre-loved wear. Due to the age of each product, imperfections are to be expected. Some examples of minor flaws include and are not limited to; pilling, markings, discolorations, loose threading, and other signs of wear from the previous owner and age. Vintage items are FINAL SALE. Clio Vintage is not able to accept returns at this time.